Terms of Service

At Miss Peony, we believe in creating experiences rooted in trust, transparency, and care. These Terms and Conditions outline the guidelines that ensure your interaction with our website and products remains smooth, secure, and satisfying. By accessing our website or placing an order, you acknowledge and agree to the terms described below.

When you make a purchase through our online store, you are entering a direct agreement with Miss Peony. Once your order is received, you will receive a confirmation email summarizing your purchase. This confirmation does not represent final acceptance — the agreement is complete once your order has been processed and dispatched.

All prices, descriptions, and product information are displayed with accuracy and attention to detail. However, occasional errors or updates may occur. In such cases, we will promptly notify you to confirm, amend, or cancel your order. Should you choose to cancel, any payment made will be fully refunded. Delivery charges, if applicable, are clearly displayed before checkout and form part of the total order cost.

We take pride in ensuring timely and secure deliveries. Please ensure that your address and contact details are accurate at the time of purchase. Miss Peony cannot be held responsible for delays or issues resulting from incomplete or incorrect information provided during checkout.

Our products are crafted with care and tested for quality. However, if you have concerns or wish to inquire about an order, our customer care team is available to assist you at hello@misspeony.com. We handle every inquiry with the same dedication we give to our formulations — gentle, attentive, and professional.

Your privacy and data protection are central to our values. Any personal information you share with us is handled according to our Privacy Policy, which reflects our ongoing commitment to safeguarding your trust. 

By using our website, you agree not to misuse its content, technology, or intellectual property. All designs, images, and written content belong exclusively to Miss Peony and may not be replicated or distributed without written consent.

We reserve the right to update these terms when necessary to reflect changes in our operations or legal requirements. Any updates will take immediate effect upon publication on this page.

At Miss Peony, we aim to make every experience — from browsing to unboxing — an extension of our promise: to treat your skin and your trust with honesty, elegance, and respect.

 

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